Privacy Policy

Welcome to the HanchorBio Website (hereinafter referred to as the Website).
To ensure that you can safely use all services and information provided on the Website, we hereby explain our Privacy Policy to safeguard your rights and interests. Please read the following carefully.

1. Scope of the Privacy Policy

This Privacy Policy applies to the collection, processing, and use of personal data when you use the services provided by the Website.
It does not apply to external websites linked from the Website, nor does it apply to personnel not commissioned or managed by the Website or services not provided by the Website.

2. Collection, Processing, and Use of Personal Data

The Website collects, processes, and uses your personal data in accordance with the Personal Data Protection Act of Taiwan for the following specific purposes:

• Member management and customer services (040)
• Marketing (040)
• Online activities or surveys (052)
• Website service operation and management (098)

When you use interactive features such as the service mailbox or questionnaires, the Website may collect your name, email address, contact information, usage time, and other data provided by you.
During general browsing, the server automatically records information such as your IP address, browsing time, browser type, and clickstream data. These records are used internally for service improvement and are not disclosed externally.
To provide accurate services, questionnaire responses may be aggregated and analyzed. Statistical results or explanatory text may be published when necessary; however, such disclosures will not involve identifiable personal information.

• Period of Use: From the date of collection until the purpose of collection ceases or until the end of the legally required retention period (e.g., tax or commercial recordkeeping obligations).
• Territory of Use: Taiwan and the locations of onshore or offshore servers used by the Company.
• Data Recipients: The Company, partners, and legally authorized authorities.
• Methods of Use: Electronic files, paper files, or other automated or non-automated means in compliance with the Personal Data Protection Act.

Your personal data will not be used for purposes outside the above scope without your written consent.

3. Rights of Data Subjects

You may exercise the following rights with respect to your personal data held by the Website:

• Request access or review.
• Request copies.
• Request supplementation or correction.
• Request to cease collection, processing, or use.
• Request deletion.

To exercise these rights, please contact us at:

4. Data Protection

The Website is protected by firewalls, antivirus systems, and other information security measures to safeguard your personal data. Only authorized personnel may access your information, and any breach of confidentiality obligations will be subject to legal consequences.
If it is necessary to outsource services to third parties, the Website will strictly require such parties to adhere to confidentiality obligations and will conduct necessary audits to ensure compliance.

5. External Links

The Website may contain links to other websites. You may access external sites through these links, but their privacy policies do not apply to the Website. Please refer to the privacy policies of those linked sites.

6. Sharing Personal Data with Third Parties

The Website does not provide, exchange, rent, or sell your personal data to any individuals, organizations, private enterprises, or government agencies, except where permitted or required by law or under contractual obligations.
Exceptions include but are not limited to:

1. With your written consent.
2. Where required by law.
3. To prevent danger to your life, body, freedom, or property.
4. Necessary for statistical or academic research conducted by public agencies or academic institutions, provided the data has been anonymized and cannot identify any individual.
5. When your behavior on the Website violates the Terms of Service or may harm others or the Website, and disclosure is necessary for identification, contact, or legal action.
6. To protect your rights and interests.

When third-party vendors are commissioned to collect, process, or use your personal data, the Website will supervise and manage such vendors accordingly.

7. Use of Cookies

To provide the best service experience, the Website stores and retrieves Cookies on your device.
Cookie purposes include:

• Necessary Cookies: Maintaining essential website functions.
• Functional Cookies: Enhancing personalized user experience.
• Analytics and Advertising Cookies: Conducting traffic analysis and marketing activities.

You may manage or refuse Cookies through your browser settings; however, doing so may affect certain functions of the Website.

8. Cross-Border Transfers

Your personal data may be transferred to servers located outside Taiwan when required for system or service operations. The Website ensures compliance with Article 21 of the Personal Data Protection Act regarding cross-border data security.

9. Amendments to the Privacy Policy

The Website may revise this Privacy Policy at any time in response to legal changes, technological developments, or other operational needs. Revised terms will be posted on the Website and shall become effective immediately upon publication.